Waveney Valley Lakes | Purchasing

FAQs - Purchasing

We operate an open door policy so that customers can come along when best suits them, although it is always advisable to make an appointment. We can then ensure we are free to show you around and answer any questions you may have.

We promise not to phone and email you with offers that won't be of interest to you. If you provide us with your email address we will email you from time to time with details of what Holiday Homes are available. You are able to opt out of this service at any time.

We will hold all data you provide to us securely. We will never sell or pass on our data.

We have a number of new and pre-owned Holiday Homes available on park for viewing. Please take a look at our Lodge and Caravan Home listing pages to see what we have available - our website is regularly updated, if you don't see what you are looking for please call for further information.

We can supply decking for your Holiday Home and are always happy to discuss your requirements, explain the options available to you and arrange for a quote including installation via our in-house fitting team.

Yes you can, we will show you the pitches that are available during your park tour and you can choose the one that you prefer.

Yes, if the Holiday Home is already in stock on the park then either a minimum of £2,000 or 10% of the value of the holiday home, whichever is greater, will be required to secure the property. If the Holiday Home is to be ordered from the manufacturer then the deposit will be agreed with them at the time of order.

We can normally arrange for you to move in within two weeks of agreeing your purchase, on stock models. Special order homes will take some time longer and we advise of delivery time at the time of purchase.

All new Holiday Homes come with the manufacturer's warranties. The manufacturer's website will provide details of the warranty terms of their current model range. If you do experience any problems please report warranty claims to the Sales Manager who will submit them to the manufacturer or the dealership, as applicable. Pre-owned park owned Holiday Homes are sold with a guarantee to repair or replace any electrical appliance supplied in the caravan for three months from the date of purchase - this excludes items already covered by either a new Holiday Home warranty or the appliance manufacturer's guarantee.

Due to a limited number of plots we have on the park we cannot always make one available for you to move your existing caravan onto. We will, however, consider taking it as a part exchange against one of our holiday homes or lodges.

How to find us...

Waveney Valley Lakes lies on the border between Norfolk and Suffolk, on the A143, 15 miles north of Diss and 25 miles south of Great Yarmouth. The driveway to the Park entrance is close to the centre of the village of Wortwell and is off the High Road.

Waveney Valley Lakes
Wortwell, Harleston, Norfolk. IP20 0EJ

Holiday Home Sales: 01986 788333
Administration & Fishing: 01986 788676
Email: info@waveneyvalleylakes.co.uk